Poshvine joins Razorpay to power payment-linked Loyalty solutions for banks & merchants!

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POSHVINE EXPERIENCE STUDIO

Customer Data, Loyalty and Engagement Platform

PoshVine Experience Studio is purpose-built to increase customer loyalty through delivering superior personalized experiences rooted in customer data. Working together, each element of the platform enhances the loyalty, profitability, and satisfaction of your customers.

Key Components

Administer real-time rewards, perks, and recommendations - tailored to each customer's transaction, lifecycle-based or behavioral markers that you designate.

Contextual Marketing Suite

Orchestrate contextual perks, recommendations and campaigns in-app and using email, SMS or Whatsapp - based on contexts, milestones and behaviors - with delightful personalized experiences.

Points Loyalty Administration

Reward your users programmatically, based on spends, actions, and milestones - using owned or 3rd party loyalty currencies. Manage points redemptions across online and offline categories and merchants.

Offers Management system

Create and orchestrate a unified Offers Discovery and Redemption engine, at key stages of customer journey - personalized to segment, card type, or audience.

Pay with Points Suite

Provide your users with the choice and flexibility to redeem their rewards from across 25+ categories and thousands of merchants and merchandise - at places they love, and increase your share of spends.

Create authentic moments between your brand and your customers

The PoshVine platform pulls in customer behavior data from a vast array of sources and then executes in response to that data across multiple digital channels. Orchestrate in-the-moment messaging and campaign triggers, seamless discovery of offers and redemption experiences, and stay on top of your customer journey.

Leverage the power of your customer data

Build Data Driven Customer Engagements that Reward Customer Actions

Use Machine Learning Algorithms to Accurately Target Customers by Their Behavioral Patterns

Measure Performance in Real-Time

Increase Customer Engagements & Drive Revenue

Campaigns & Omnichannel Engagement

The PoshVine platform allows you to create, deploy, manage and optimize multiple campaigns simply and efficiently. Our data management capabilities allow you to determine the next best product, offer or experience for each individual customer throughout all your channels.

Personalized, Relevant Outreach

You know who your customers are. Using one intuitive platform, through push notifications, email, SMS / Whatsapp and in-app messages, deliver the types of personalized experiences that show your customers you care about their loyalty.

Win at Moments of Impact

You know who your customers are. Using one intuitive platform, through push notifications, email, SMS / Whatsapp and in-app messages, deliver the types of personalized experiences that show your customers you care about their loyalty.

Services

Our platform is built over deep understanding of the financial industry loyalty and rewards ecosystem, and how that can be significantly bettered.. So are our choice of people. Every PoshVine client is supported by a team of customer success team-members dedicated to the launch, maintenance and continued success of your program. We’ll give you an overview of all the tools and make sure you know how to use them. From program design, through testing and optimization, our people are committed to your success.

Strategy & Design

Strategy & Design

No two clients are alike. While we have deep expertise in all areas of our platform, we do not offer cookie-cutter solutions. After learning your business and KPIs, we’ll design a strategy and implementation plan to fit.

Loyalty Program Design
Campaign Strategy
Loyalty Optimization
Analytics Diagnostics

Reporting & Analytics

Reporting & Analytics

Each customer journey is a winding road of engagement. We help you follow the trail, understand what’s working, what needs optimization, and what are the biggest sources of incremental growth. Personalized Recommendations

Segmentation
ROI Measurement

Training & Support

Training & Support

While the platform is designed to be extremely easy to use, we will train each relevant stakeholder based on permissions, within your organization, so s/he understands how to get the most out of our platform. We’ll get you unstuck whenever you face any issues.

Perks Onbording
Dashboard Support

Invest in the future of payment-linked loyalty

Join forward-thinking brands accelerating their customer engagement metrics with PoshVine